Legal
Terms of Service
The rules for using this website, and the terms that apply if you engage us. Written to be read rather than to be impenetrable.
Last updated
1. Acceptance
By using https://searchscallers.com you agree to these terms. If you do not agree, please do not use the site. If you engage us for work, a separate written proposal or statement of work will govern that engagement, and where it conflicts with these terms, the proposal takes precedence.
2. Who we are
SearchScallers provides web development, search engine optimisation and related consulting services. We are not a law firm, and nothing on this website or in our deliverables constitutes legal advice.
3. Use of this website
You agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorised access to any part of it or its infrastructure
- Submit false information through our forms, or submit another person's contact details
- Interfere with the site's operation, including by automated scraping that degrades it
Publicly available content may be read, quoted with attribution, and linked to freely. We do not require permission for that.
4. Our services
Scope
Each engagement is defined by a written proposal setting out deliverables, timeline and price. Work outside that scope is quoted separately before it is begun. We do not do it first and invoice afterwards.
What we do not guarantee
This is the important part, and we would rather state it plainly than bury it.
We cannot and do not guarantee any specific search ranking, traffic level, or number of enquiries. Search engines are third-party systems whose ranking algorithms are proprietary, undisclosed, and changed continuously without notice. Results also depend on your competitors, your market, your reviews, your domain history, and factors that are simply outside anyone's control.
What we do commit to is the work itself: performing the agreed services competently, to current professional standards and in accordance with the published guidelines of the search engines involved. Any provider who guarantees a ranking position is either misrepresenting what is possible or relying on techniques that put your site at risk.
Your responsibilities
- Provide accurate information about your business
- Supply content, assets and approvals within agreed timeframes
- Grant the access we need to accounts, domains and hosting
- Ensure you hold the rights to any material you give us — text, images, logos, video. You indemnify us against claims arising from material you supplied.
- Comply with the laws that apply to your own business and industry
Delays caused by outstanding content or approvals move the timeline. We will tell you when that is happening rather than letting a deadline pass quietly.
5. Payment
- Fixed-scope builds: 50% at kickoff, 50% on launch, unless the proposal says otherwise.
- Monthly services: billed monthly in advance, with no minimum term.
- Invoices are due within 14 days.
- We may suspend work on materially overdue accounts, after telling you first. We will not take a live site offline over an invoice.
- Third-party costs — domains, hosting, premium tools, stock imagery — are yours and are purchased under your own accounts wherever possible. We do not mark them up.
6. Ownership and intellectual property
On final payment, you own the deliverables. The code we write for you, the designs, the content we produce, and every account created for your project belong to you. This includes your domain, Google Business Profile, Search Console, analytics and code repository — all set up under your identity, with us added as a user you can remove at any time.
We retain ownership of our own pre-existing tools, libraries, internal frameworks and general know-how, and we grant you a perpetual, non-exclusive licence to use anything of ours that is embedded in your deliverables. This does not restrict what you can do with your site.
We would like to show your project in our portfolio and describe the results. If you would rather we did not, tell us and we will not. Client confidentiality wins over our marketing.
7. Ending the engagement
Monthly services may be cancelled by either party with 30 days' written notice. Fixed-scope projects may be terminated by either party in writing; you pay for work completed to that date, and we hand over everything produced so far.
On termination, we transfer all accounts and assets to you and remove our own access. We do not hold accounts, domains or profiles as leverage, in any circumstances, including a payment dispute.
8. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or relating to any engagement is limited to the amount you paid us for the services giving rise to the claim in the 12 months preceding it.
We are not liable for indirect, incidental, special or consequential damages, including lost profits, lost revenue, lost data, or loss of business opportunity, even where we were advised such damages were possible.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud.
9. Not legal advice
We implement privacy policies, consent mechanics, cookie banners and accessibility features as part of our technical work. We are software engineers, not attorneys. Our deliverables in this area are technical implementations based on our reading of applicable regulations, and they are not a substitute for advice from a licensed attorney in your jurisdiction.
We strongly recommend having legal documents reviewed by counsel, particularly in a regulated industry. You remain responsible for your own legal compliance.
10. Third-party services
Our work depends on platforms we do not control — Google, Cloudflare, email providers, and others. Their terms, pricing, availability, and policies may change, and their decisions (including suspending an account) are not within our control. We will help you resolve such issues but cannot guarantee an outcome.
11. Governing law
These terms are governed by the laws of Algeria, without regard to conflict of law principles. Disputes are subject to the exclusive jurisdiction of the courts located there.
Before starting formal proceedings, both parties agree to attempt to resolve the dispute directly, in good faith, for at least 30 days.
12. Changes
We may update these terms. The date at the top of this page reflects the current version. Continued use of the site after a change constitutes acceptance. Changes do not apply retroactively to work already agreed under a signed proposal.
Questions about this document? Email roy@searchscallers.com or write to us at the address in the footer.